Résumé
Experience
GitHub, Inc. (opens in a new tab)
Senior Software Engineer
Oct 2022––Present
- Co-leading a cross-team initiative to quantifiably improve GitHub.com's new user experience: onboarding, engagement, and retention.
- Leading engineering efforts for GitHub Education's Redesign (opens in a new tab).
- Spearheaded a significant Internationalization initiative at GitHub, solving complex technical issues and establishing a comprehensive translation pipeline in partnership with Microsoft.
Senior Partner Engineer
May 2021––Oct 2022
- Served as primary technical point of contact with GitHub's largest technical partners for optimizing API usage and extracting the most value from our platform.
- Advocated for partner needs to Product and Engineering teams.
- Led a cross-functional team to fully automate localization builds for GitHub Docs.
Senior Program Manager
Sep 2020––May 2021
- Crafted product paths and content workflows for customers to self-solve their issues in the GitHub Support Community.
- Partnered with the most highly engaged contributors and brought those learnings back to our Product and Engineering teams.
Senior Technical Support Engineer
Dec 2015––Sep 2020
- Advised customers with technical solutions regarding GitHub Actions, APIs, and applications.
- Coordinated with product managers and engineering teams before and after feature releases.
- Educated and empowered support engineers with mentorship, documentation, and tooling.
Sole Proprietor
Software Engineer
May 2015––Nov 2015
Beacon Cloud Solutions, Inc. (opens in a new tab)
Software Engineer
Jul 2014––Apr 2015
1POINT21INTERACTIVE (opens in a new tab) (formerly High Rank Websites, Inc.)
Software Developer Intern
Jul 2013––Oct 2013
Education
Pepperdine University, Seaver College (opens in a new tab)
B.S. Mathematics (opens in a new tab)
April 2012